Monthly Archives: October 2017

Did you know it costs 5 times as much to gain new customers as it does to retain current ones? To go even further, repeat customers spend 33-67% more than fresh ones. This is why many experts stress the importance of customer loyalty. Not only are loyal customers cheaper to hold on to, but they...

Customer experience is the driving force behind any business: it is what helps build a loyal customer base and generate sales. But what exactly makes for a great customer experience and how do you make it happen? Read on below to learn more about how you can build a customer experience model for your business that resonates with...