Category Archives: Mystery Shopping

Customer experience is an important part of running a business. As a business owner, you may be wearing many hats and not always physically present. Don't let this be a reason to overlook the treatment of your customers. Having a means to measure the level of customer service is vital to your business. This is...

Are you wondering whether it's worthwhile investing in a restaurant audit? Businesses of all kinds can benefit from an audit from time to time, and while at first, the word 'audit' may not bring to mind positive connotations, it really can help raise your business standards. If you still need some convincing, read ahead to find...

Looking for a way to give every customer an ideal retail experience? Effective retail management is your answer. Your proper management of the retail environment will guarantee customer satisfaction and lead to increased sales. We've compiled the top five secrets to maximizing the administration of your retail management. Keep these in mind as you consider ways to...